TERMS & CONDITIONS

Horizon Bloom LLC
Effective Date: 04/01/2026

Welcome to Horizon Bloom LLC. By accessing this website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully.

1. General

This website is owned and operated by Horizon Bloom LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Horizon Bloom LLC.

By visiting our site and/or purchasing something from us, you engage in our services and agree to be bound by these Terms & Conditions.

If you do not agree to all terms stated here, please do not use our website or services.

2. Products and Services

Horizon Bloom LLC offers physical products, digital products, and bundled offerings related to wellness, self-care, ritual, and lifestyle support.

We reserve the right to modify or discontinue products at any time without notice.

We also reserve the right to limit product sales by person, region, or jurisdiction where necessary.

3. Pricing

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time without notice. Prices in effect at the time of purchase will apply to your order.

4. Payments

Payments must be made at the time of purchase through our approved payment providers.

By submitting your payment information, you represent that you are authorized to use the chosen payment method.

5. Order Acceptance

We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, pricing errors, product availability issues, or violations of these terms.

If we cancel your order after payment has been made, we will issue a refund as appropriate.

6. Shipping and Delivery

Shipping timelines are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, or other events outside our control.

Please make sure your shipping information is correct before submitting your order.

Horizon Bloom LLC is not responsible for delivery issues caused by incorrect addresses entered by the customer.

7. Digital Products

All digital products are for personal use only unless otherwise stated.

You may not reproduce, resell, share, copy, distribute, modify, or exploit any digital product, content, or resource purchased from Horizon Bloom LLC without written permission.

Due to the nature of digital products, all digital product sales are generally final unless otherwise stated.

8. Intellectual Property

All content on this website, including but not limited to text, branding, product names, graphics, downloads, designs, logos, and digital materials, is the property of Horizon Bloom LLC and may not be used without permission.

9. Product Disclaimer

Our products and content are intended for general wellness, personal care, self-care, and lifestyle purposes only.

They are not intended to diagnose, treat, cure, or prevent any disease.

Customers are responsible for reviewing ingredients and using products responsibly. Discontinue use if irritation occurs. If you have allergies, sensitivities, are pregnant, nursing, or under medical care, consult a qualified professional before use.

10. Limitation of Liability

To the fullest extent permitted by law, Horizon Bloom LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website, products, or services.

Your use of our website and products is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Horizon Bloom LLC from any claim, demand, loss, liability, or expense arising out of your misuse of the website, products, services, or violation of these Terms & Conditions.

12. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

13. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time by posting updates to our website.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

15. Contact Information

Questions about these Terms & Conditions may be sent to:

Horizon Bloom LLC
Email: support@hellohorizonbloom.com

REFUND & SHIPPING POLICY

Horizon Bloom LLC
Effective Date: 04/01/2026

Thank you for shopping with Horizon Bloom LLC. Please review our Refund & Shipping Policy carefully before placing your order.

1. All Sales Policy

Because our shop may include personal care items, wellness items, and digital products, certain sales may be final for hygiene, safety, and content-access reasons.

We reserve the right to refuse refunds, returns, or exchanges that do not meet the policy below.

2. Digital Products

All digital product sales are final.

Due to the immediate access and downloadable nature of digital products, we do not offer refunds, returns, or exchanges on digital items unless otherwise required by law.

3. Physical Products

If your physical item arrives damaged, defective, or incorrect, please email us within 3 business days of delivery at:

support@hellohorizonbloom.com

Please include:

Your full name
Order number
A description of the issue
Clear photos of the product and packaging

If approved, we may offer one of the following at our discretion:

Replacement item
Store credit
Refund

4. Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on opened or used body care, wellness, or personal care products unless they arrived damaged or incorrect.

We also do not accept returns on:

Opened products
Used products
Digital downloads
Gifted or promotional items
Clearance or final sale items

5. Refund Eligibility

Refunds are only considered in limited cases, including:

Wrong item received
Item arrived damaged
Item arrived defective
Order could not be fulfilled

Approved refunds will be issued to the original payment method when possible.

Shipping charges are generally non-refundable unless the error was caused by Horizon Bloom LLC.

6. Order Processing Time

Please allow 24 hours for order processing before shipment.

Processing times may be longer during launches, holidays, promotions, or high-volume periods.

7. Shipping Time

Once shipped, delivery times depend on the carrier and destination. Shipping estimates are not guaranteed.

Horizon Bloom LLC is not responsible for delays caused by:

USPS, UPS, or other carriers
Weather conditions
Incorrect addresses
Lost or stolen packages marked as delivered
Holiday or peak shipping delays

8. Address Accuracy

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect address is entered and the package has already shipped, Horizon Bloom LLC is not responsible for replacing or refunding the order.

9. Lost or Stolen Packages

If tracking shows that a package was delivered, Horizon Bloom LLC is not responsible for stolen or missing packages after delivery.

If your package is lost in transit, contact the shipping carrier first. You may also email us, and we will do our best to support you.

10. Order Issues

If there is a problem with your order, contact us at:

support@hellohorizonbloom.com

Please reach out within 3 business days of delivery for damage, defect, or incorrect-item issues.

11. Policy Updates

We reserve the right to update or change this policy at any time. Changes will be posted on this page with the updated effective date.